Work from home and grow your career wile helping the business community. You’ll work remotely but will have constant contact with a team of employees. Virtual Receptionists work from all around the world, answering calls from their homes on behalf of corporate partners and businesses. Virtual Receptionists will also communicate with clients using Webchat and email.
You must be able to work Monday through Friday from 5:00 a.m. to 6:00 p.m. PST / 8:00 a.m. to 9:00 p.m. EST. You must be available 4 hours a day, 5 days a week (the more the better). Shifts are broken into 2- to 5-hour blocks and are scheduled based on the business needs of Smith.ai and its clients, as well as your availability.
You must be honest, dependable and professional. Experience working in an office setting, providing customer support, or working as a receptionist is helpful.
- From your home office, respond to phone calls and virtual chats for business professionals all around the world.
- Calls will consist of completing screenings, setting appointments, collecting data, recording messages, and transferring calls when necessary.
- You must enjoy providing excellent customer service
- You must be team orientated and work well with a virtual team
$10 per hour to start with paychecks issued every week with raises for quality work. Benefits including medical, dental, vision, retirement plans, cash bonuses and paid training.
Recommendations for Getting HiredComplete online training: Customer Service Foundations
- Newer Computer with Office Suite Software
- Mobile phone and Internet Access
- Telephone with USB Headset
How to Apply
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About the Company
Smith.ai is an organization that works with businesses to help them handle their customer’s calls. They work directly with a variety of companies including law firms, IT specialists, financial services, home builders, e-commerce services, and small businesses. They hire U.S. based receptionists who have excellent customer service skills. These receptionists work from home to handle calls and are fully trained to provide assistance.
Meet the Rebel
Denise Taylor has been working from Smith.ai since 2018 as a Virtual Receptionist. She has two young children and works from home full time.
Smith.ai really has a family like atmosphere. Granted, you work remotely, and likely have not met your co-workers in person, the ability to connect and relate with so many individuals is amazing. The owners, Justin & Aaron are actively involved and communicate regularly with the team. They constantly searching for feedback on things that can improve, and that says a lot about who they are and the company they run. There are numerous roles that you can take on to advance your career. The team is constantly growing and new positions are frequently formed to fit the needs of both the company and the employees. If you want to work for a company where your voice is heard and you can make a difference, where you are able to grow both professionally, and personally, then Smith.ai is just what you are looking for.Denise Taylor, Virtual Receptionist